Terms of Service

1. Acceptance of Terms

By accessing and using the Voxa service ("Service"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use the Service.

2. Description of Service

Voxa is an AI-powered chatbot platform that allows users to create, manage, and deploy intelligent chatbots for their websites and social media channels. The Service includes features such as natural language processing, knowledge integration, and conversation analytics.

3. Registration and Account

• You must provide accurate and complete information when registering an account
• You are responsible for maintaining the security of your login credentials
• You must be 18 years or older or have legal guardian consent
• Each person may only own one account

4. User Rights and Responsibilities

4.1 User Rights

• Access and use the Service for permitted purposes
• Create and manage chatbots for your business needs
• Request technical support from the Voxa team
• Cancel your account at any time

4.2 User Responsibilities

• Not use the Service for illegal or fraudulent purposes
• Not upload, create, or distribute content that violates intellectual property rights
• Not attack, disrupt, or interfere with the Service's operations
• Not share login credentials with others
• Comply with all applicable laws and regulations

5. Intellectual Property

All intellectual property rights in the Service, including but not limited to source code, interface, logos, and documentation, belong to Voxa or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service under these terms.

You retain ownership of content and data you upload or create on the Voxa platform. By using the Service, you grant Voxa a license to use, store, and process that content to provide and improve the Service.

6. Payment and Subscription

• Some features of the Service may require a paid subscription
• Pricing will be clearly displayed before you subscribe
• Payments are processed securely through third-party payment gateways
• Subscriptions will auto-renew unless canceled before the renewal date
• No refunds for payments made, unless otherwise specified

7. Data Security

The collection, use, and protection of your personal data is governed by our Privacy Policy. By using the Service, you agree to the processing of your data as described in the Privacy Policy.

8. Disclaimer

The Service is provided "as is" and "as available". Voxa does not guarantee that the Service will be uninterrupted, error-free, or completely secure. Voxa is not liable for any damages arising from the use or inability to use the Service.

9. Limitation of Liability

To the maximum extent permitted by law, Voxa shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to the use of the Service.

10. Termination

Voxa reserves the right to terminate or suspend your account and access to the Service at any time, with or without cause or notice, for any reason, including but not limited to violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam. Any disputes arising from or relating to these Terms shall be resolved in the competent courts of Vietnam.

12. Contact

If you have any questions about these Terms, please contact us:

• Email: support@voxa.leoodz.dev
• Website: https://voxa.leoodz.dev